Question 1

Are your security guards licensed and insured?

Accepted Answer

Yes. Every officer we deploy holds the appropriate state license for their role, and our company carries full general liability and workers' compensation coverage. We provide proof of insurance on request before any contract begins.

Question 2

What is the difference between armed and unarmed guards?

Accepted Answer

Unarmed officers provide a professional, visible deterrent and handle access control, patrols, and reporting. Armed officers carry a firearm and complete additional state certification and range qualification. They are recommended for higher-risk environments such as banks, cash handling, or executive protection.

Question 3

How quickly can you deploy officers?

Accepted Answer

For most standard contracts we can have officers on site within 24 to 48 hours. For urgent situations, our command center can often arrange emergency coverage the same day. Call us and we will tell you exactly what is possible for your location.

Question 4

Do you require a long-term contract?

Accepted Answer

No. We offer everything from single-event coverage to ongoing monthly agreements. We will recommend the structure that fits your needs, and we never lock you into terms that do not serve you.

Question 5

How do you screen and train your officers?

Accepted Answer

Every candidate completes a multi-stage background check, drug screening, and in-person interview. Once hired, officers train on de-escalation, use of force, reporting, and site-specific post orders before they ever work an assignment.

Question 6

How is pricing determined?

Accepted Answer

Pricing depends on the number of officers, hours of coverage, whether the role is armed or unarmed, and the risk level of the site. After a brief assessment we provide a clear, itemized quote with no hidden fees.

Question 7

What areas do you serve?

Accepted Answer

We serve clients across Texas, with our headquarters in Austin. Reach out with your city or site location and we will confirm coverage and response times for your area.

Question 8

Do you provide reporting on guard activity?

Accepted Answer

Yes. Our officers log GPS-stamped patrols and file daily activity reports. You receive regular summaries so you always have a clear, accountable record of the coverage you are paying for.

Frequently asked questions

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